Privacy Policy
Welcome to Houzbay. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage with our services, particularly in relation to the real estate project Montira by Rare Earth.
By using our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Houzbay is a licensed real estate marketing agency, acting as a brokerage and promotional partner for various real estate projects including Montira by Rare Earth. We facilitate property marketing, lead generation, and customer engagement on behalf of our clients and developer partners.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Location and Demographics
- Preferences or Budget Information
- Government-issued ID (in case of booking or documentation)
b. Automatically Collected Information
When you use our website or digital forms, we may collect:
- IP address
- Browser type and version
- Referring website
- Time and date of visit
- Pages visited
We use cookies and similar technologies to personalize your experience and track usage patterns.
3. How We Use Your Information
We use your data to:
- Share project-related details about Montira by Rare Earth or other projects
- Respond to your inquiries and provide support
- Schedule site visits and follow-ups
- Send marketing communications (with your consent)
- Fulfill legal or contractual obligations
- Prevent fraud and secure our platforms
4. Legal Basis for Processing
We process your personal data based on:
- Your explicit consent
- Fulfillment of contractual obligations (e.g., booking property)
- Our legitimate interest (e.g., improving marketing effectiveness)
- Legal compliance (e.g., due diligence, KYC norms)
5. Sharing Your Information
Your data may be shared with:
- Project developers (e.g., Rare Earth for Montira)
- Authorized representatives or channel partners
- Technology providers (e.g., CRM platforms, email services)
- Legal authorities, if required by law
We do not sell your data.
6. Data Retention
We retain your data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by law. You may request deletion of your data at any time unless it must be retained for legal or contractual obligations.
7. Your Privacy Rights
You have the right to:
- Access, correct, or update your personal data
- Withdraw consent at any time
- Request data deletion
- Opt-out of marketing communications
- To exercise these rights, contact us at privacy@houzbay.com.
8. Data Security
We implement industry-standard security measures to protect your personal data. This includes SSL encryption, access control, and periodic audits. However, no digital platform is 100% secure, and you use our services at your own risk.
9. Third-Party Links
Our websites or messages may contain links to third-party websites (e.g., developer sites, listing platforms). We are not responsible for their privacy practices. We encourage you to read their privacy policies separately.
10. Children’s Privacy
We do not knowingly collect data from anyone under 18. If you believe a minor has submitted personal data to us, please contact us and we will take prompt action to remove it.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. Continued use of our services after changes means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Houzbay Marketing & Strategic Partner
Email: wecare@houzbay.com
Phone: +91 79961 17117
Address: George Thangaiah Complex, 13, 80 Feet Rd, near Sir CV Raman Hospital, Indiranagar, Bengaluru, Karnataka 560038